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Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund within 15 days of receiving your item.
Returns
- Items can be returned within 15 days of delivery.
- Products must be unused, in their original condition, and include all original packaging and accessories.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
- Products that have been used, damaged, or altered by the customer.
- Personal care or hygiene products that have been opened.
- Gift cards and clearance items (if applicable).
Refunds
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement at no additional cost.
Return Shipping
- If the return is due to our error (wrong or defective item), we will cover the return shipping cost.
- For all other returns, the customer is responsible for return shipping charges unless otherwise stated.
Contact Us
If you have any questions about our Return & Refund Policy, please contact our customer support team. We're happy to assist you.